Privacy Policy

Introduction

This Privacy Policy ("Policy") is published by the operator of the dk1111 platform, accessible at https://dk1111.cam ("the Platform", "we", "us", "our"). It sets out how dk1111 collects, uses, stores, shares and protects personal data relating to registered users, prospective users and visitors to the Platform ("you", "your", "Data Subject").

dk1111 is committed to handling personal data responsibly and in a manner consistent with applicable data protection principles. This Policy should be read in conjunction with the dk1111 Terms & Conditions, which govern your use of the Platform as a whole.

By registering an account, making a deposit or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you should cease using the Platform.

Definitions

The following definitions apply throughout this Privacy Policy:

Data We Collect

dk1111 may collect the following categories of Personal Data, depending on how you interact with the Platform:

3.1 Registration & Identity Data

• Full legal name as it appears on official government-issued identification;
• Date of birth (for age verification purposes);
• Email address and mobile phone number;
• Residential address, including city (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar) and country;
• Username and password (stored in hashed form — we never store plaintext passwords).

3.2 Identity Verification (KYC) Data

• Scanned or photographed copies of government-issued identity documents (CNIC, passport);
• Proof of address documentation where required;
• Selfie or liveness check images used for identity matching;
• Payment method ownership confirmation documents.

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts (in PKR or applicable currency), dates and payment method references;
• Payment method identifiers (e.g., wallet IDs or partial account numbers associated with Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah or cryptocurrency wallets) — collected strictly for payment processing and AML purposes, not to imply endorsement by any provider;
• Bonus and promotional credit history;
• Outstanding balance and wagering records.

3.4 Gaming & Behavioural Data

• Game session records, including game titles played, wager amounts, outcomes and session duration;
• Sports betting selections, stake amounts and settlement records;
• Responsible gambling tool settings (deposit limits, session timers, self-exclusion status);
• Platform navigation behaviour and feature usage patterns.

3.5 Technical & Device Data

• IP address and approximate geographic location derived from IP;
• Device type, operating system and browser version;
• Unique device identifiers;
• Session timestamps and log data;
• Cookie and similar tracking technology data (see Section 10).

3.6 Communications Data

• Records of support interactions via Live Chat, email or Help Center;
• Responsible gambling support communications;
• Any correspondence you initiate with dk1111.

How We Collect Data

dk1111 collects Personal Data through the following means:

• Direct provision: Information you supply during registration, KYC submission, payment transactions, support requests or when updating your account profile.
• Automated collection: Technical and device data collected automatically when you access the Platform, including through cookies, server logs and analytics tools.
• Third-party sources: Identity verification data returned by KYC service providers; fraud risk signals from AML screening services; payment confirmation data from payment processors.
• Inferred data: Behavioural patterns and risk indicators derived from your gaming activity and transaction history through automated processing for responsible gambling and fraud detection purposes.

Legal Basis for Processing

dk1111 processes Personal Data on the following legal grounds:

• Performance of a contract: Processing necessary to create and manage your Account, process deposits and withdrawals, settle wagers and deliver the gaming services you have requested.
• Legal obligation: Processing required to comply with applicable AML, KYC and regulatory obligations imposed on the operator by its licensing jurisdiction.
• Legitimate interests: Processing conducted for fraud prevention, security monitoring, responsible gambling oversight, platform analytics and the prevention of prohibited conduct — where those interests are not overridden by your rights and freedoms.
• Consent: Where you have given specific, informed consent to processing for a defined purpose, such as receiving marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

How We Use Your Data

Your Personal Data is used for the following purposes:

6.1 Account Management

Creating, verifying and maintaining your Account; processing login authentication; enabling account security features; facilitating responsible gambling tool settings.

6.2 Service Delivery

Processing deposits and withdrawals; settling sports bets and casino game outcomes; crediting and managing bonus funds; operating Live Chat and support channels.

6.3 Identity Verification & Compliance

Conducting KYC to confirm identity, age and address; screening against sanctions lists and politically exposed person (PEP) databases; detecting and preventing money laundering, fraud and other financial crime.

6.4 Responsible Gambling

Monitoring gaming patterns for indicators of problem gambling; enforcing self-exclusion orders and account limits; identifying at-risk behaviour and initiating player welfare interventions where appropriate.

6.5 Platform Security & Fraud Prevention

Detecting and preventing multiple account registrations; identifying suspicious wagering patterns; investigating breaches of the Terms & Conditions; maintaining Platform integrity.

6.6 Analytics & Improvement

Aggregated and anonymised analytics to understand Platform usage trends, improve user experience, optimise game and market offerings, and identify technical issues.

6.7 Legal & Regulatory

Responding to lawful requests from regulatory authorities, law enforcement or courts; maintaining records required by the operator's licensing obligations; defending legal claims.

Data Sharing & Disclosure

dk1111 does not sell your Personal Data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• KYC & Identity Verification Providers: Third-party services that verify identity documents, conduct liveness checks and perform AML screening on our behalf.
• Payment Processors: Entities that facilitate the processing of deposits and withdrawals. Payment data is shared only to the extent required to execute and reconcile transactions.
• Technology Partners: Game studios, live dealer providers, sports data suppliers and platform infrastructure providers who process technical data to deliver gaming services.
• Fraud Prevention & Risk Services: Third-party services that provide risk scoring, device fingerprinting and transaction monitoring for fraud and AML purposes.
• Regulatory Authorities & Law Enforcement: Where required by applicable law, court order or lawful authority — including where the operator's licensing jurisdiction mandates disclosure.
• Professional Advisers: Legal counsel, accountants and auditors where required for business operations, subject to professional confidentiality obligations.

International Data Transfers

Due to the international nature of our technology and service provider infrastructure, your Personal Data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction.

Where Personal Data is transferred internationally, dk1111 implements appropriate safeguards — such as contractual data protection clauses with receiving parties — to ensure that transferred data is handled with a level of protection consistent with this Policy.

By using the Platform, you acknowledge and consent to the international transfer of your Personal Data in the circumstances described above.

Data Retention

dk1111 retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory or contractual obligations. In general:

• Account data: Retained for the duration of your Account's active status and for a defined period after Account closure, as required by the operator's licensing obligations and AML record-keeping requirements.
• KYC documents: Retained for the period mandated by applicable AML and anti-fraud regulations, typically a minimum of five years from the date of collection or the date of Account closure, whichever is later.
• Transaction records: Retained for the period required by the operator's licensing jurisdiction and applicable financial record-keeping obligations.
• Support communications: Retained for a reasonable period to enable dispute resolution and quality assurance, after which they are securely deleted or anonymised.
• Technical & log data: Retained for a shorter period consistent with security monitoring and fraud detection requirements, typically up to 12 months unless a longer period is required for an ongoing investigation.

Upon expiry of the applicable retention period, Personal Data is securely deleted or rendered permanently anonymous.

Cookies & Tracking Technologies

dk1111 uses cookies and similar tracking technologies on the Platform to enable essential functionality, maintain session security, analyse usage patterns and improve the player experience. The following categories of cookies may be used:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication tokens, security cookies and load-balancing cookies. They cannot be disabled without impairing Platform functionality.
• Functional Cookies: Remember your preferences, language settings and account display options to provide a personalised experience.
• Analytics Cookies: Collect aggregated, anonymised data about how users interact with the Platform — pages visited, time spent and features used — to improve performance and content.
• Security Cookies: Used for fraud detection, bot prevention and session integrity monitoring.

You may manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform. We do not use cookies to serve third-party advertising or to track you across unrelated websites for marketing purposes.

Security Measures

dk1111 implements technical and organisational security measures designed to protect Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:

• HTTPS/TLS encryption for all data in transit between your device and our servers;
• Hashing of passwords — plaintext passwords are never stored;
• Access controls restricting Personal Data access to authorised personnel on a need-to-know basis;
• Secure, encrypted storage of KYC documents and Sensitive Data;
• Regular security assessments and monitoring of Platform infrastructure;
• Incident response procedures for the detection and notification of data security breaches.

Children's Privacy

The Platform is strictly intended for adults. dk1111 does not knowingly collect Personal Data from individuals below the age of 18 years (or the higher minimum age required by the operator's licensing jurisdiction). Age verification is a mandatory component of the account registration and KYC process.

If dk1111 discovers or is notified that Personal Data has been collected from an underage individual, the associated Account will be immediately closed, the data will be securely deleted (subject to any mandatory retention obligations under applicable law), and any funds deposited will be handled in accordance with the operator's underage account policy.

If you believe that a minor has registered on the Platform, please contact our support team immediately via the channels set out in Section 16.

User Rights

Subject to applicable law and the operator's regulatory obligations, you may have the following rights in relation to your Personal Data held by dk1111. To exercise any of these rights, please contact us via the channels described in Section 16.

We will respond to verified requests within a reasonable timeframe. We may ask you to confirm your identity before processing a data rights request. Some requests may be subject to limitations where legal obligations or the rights of third parties require us to retain certain data.

Pakistan-Specific Privacy Notice

dk1111 serves a significant number of users in Pakistan, including players from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. The following additional information is provided for the benefit of Pakistani users.

14.1 Pakistani Data Protection Framework

Pakistan's data protection landscape continues to evolve. The Personal Data Protection Bill (PDPB) has been under development and may come into force in the future. dk1111 applies data protection principles consistent with internationally recognised standards irrespective of formal legislative status in any given jurisdiction.

14.2 Payment Data & Pakistani Providers

Where you use familiar Pakistan payment references — such as Easypaisa, JazzCash, Raast, or accounts held with HBL, UBL, Meezan Bank or Bank Alfalah — payment transaction data (such as partial account identifiers and transaction amounts) is processed solely for the purposes of deposit and withdrawal processing and AML compliance. The mention of these payment providers does not imply that any of them endorse, support or are affiliated with dk1111's gaming services.

14.3 Regulatory Disclosure to Pakistani Authorities

dk1111 does not claim to be licensed, regulated or endorsed by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, the Securities and Exchange Commission of Pakistan (SECP), or any provincial authority. However, where dk1111 receives a lawful request for Personal Data from a Pakistani law enforcement authority or court of competent jurisdiction, we will assess and respond in accordance with applicable legal obligations.

Policy Amendments

dk1111 reserves the right to update or amend this Privacy Policy at any time. Changes will be communicated to registered users via the email address associated with their Account and/or via a prominent notice on the Platform. The revised Policy will display an updated Effective Date at the top of this page.

Your continued use of the Platform following the effective date of any amended Policy constitutes your acceptance of the revised terms. If you do not accept the amended Policy, you should cease using the Platform and may request Account closure in accordance with the Terms & Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your Personal Data.

Contact Us

For any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data by dk1111, please contact us through the following channels:

• Live Chat: Available 24/7 through your Account dashboard following registration.
• Email: [email protected] (plain text — not a clickable link)
• Help Center: Accessible from within your Account dashboard for self-service privacy-related queries.

When submitting a data rights request, please include your full name as registered on your Account and a description of the specific right or request you wish to exercise. We may require identity verification before processing your request.

For responsible gambling-related data queries — such as self-exclusion records or limit history — please visit our Responsible Gambling page or contact support directly.